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Why is Delegating Important?

April 2020

Importance of Delegating

What do you do when you are snowed under with work? Make a list and forge ahead, working all hours of the day to get it done? Or take the pressure off and hand over tasks to other people? For many team leaders, delegation is difficult for a few reasons, but it’s an effective way of making space on your own plate while empowering your team to perform.

Some people balk at the idea of relinquishing control. They may worry that the job won’t be completed to their high standards, or that it’s simply more efficient to do it themselves. These common misconceptions often lead to burn out when delegation isn’t utilised, or an overall decrease in productivity and quality.

Here, we look at the importance of delegating and how to do it effectively within your team.

What Is Delegation?

First, what exactly is delegation? It may be helpful to understand what delegation is not. Delegation isn’t just asking a person to do something and forgetting about it until it’s done – although wouldn’t that be fantastic?! Delegation is the process of handing over authority to another person to carry out a specific task or activity. It normally happens between a manager and a subordinate, however the responsibility of the outcome of the task ultimately remains with the manager.

For example, a manager may be responsible for producing monthly client reports. If they have too much on, they may ask a member of their team to do this for them in order to free up time in their own diary.

What Are the Benefits of Delegation?

Delegation done well has many benefits. Here a run down of just a few, alongside some helpful tips on how to effectively assign and delegate tasks.

It Saves Time

Delegation can save huge amounts of time and increase productivity. When you assign a task to someone else you free up time for other tasks and give yourself the head space to work effectively across the board.

However, this only saves time when it’s done right. Often, a manager may delegate a task and then micromanage it to the point where it would have been more effective to do it themselves. Similarly, they may not grant the person the authority to make decisions related to the task, which could slow progress and cause frustration.

Delegation works effectively when you allow access to the right resources and give team members the authority to make decisions relating to the task. This requires trust, confidence, and a clear brief. But with the right structure, delegation can save you valuable time.

It’s Motivating

When you delegate a task to a member of staff, you are demonstrating trust in their ability to do the job well. This is incredibly empowering. Of course, this is only true if you give them the authority, resources and support they need to carry it out. If the right structure isn’t in place to support with delegation, it can have a demotivating effect. Similarly, micromanaging the project (even though you’ve handed it over) can make team members doubt their ability or become frustrated.

Delegation requires trust and confidence from both the person assigning the task and the person receiving it. In order to get this channel working both ways, you can start with smaller tasks initially and then build up to larger ones that require more responsibility.

It Builds Trust

Like the motivational benefits, delegation also builds trust between team members. When a leader knows they can rely on their team members to fulfil tasks to a high standard, they’re more likely to pass work on freeing them up to channel their energies into other tasks. Delegation also builds trust between team members and their managers and gives them the confidence to make decisions and take accountability for their work.

If you are backed by a team of people that communicate effectively, take pride in their work, and trust each other, you’re more likely to see better performance and team working across the board.

Build Trust and Strengthen Your Team with KDM Events

If you’re looking to improve communication and trust within your team with the aim of delegating tasks, a team building day out could be just the ticket. We are constantly coming up with new ideas from Escape Rooms and Treasure Hunts to outdoor activities such as the might Dragonboat race and our ever popular, Crystal Maze event. Ideal for groups of all sizes, each activity is designed to promote better team working, paving the way for effective delegation. For more information, please don’t hesitate to contact us today, we’d love to hear from you!

Posted in Leadership Blog

How to Delegate Effectively

April 2020

Effective Delegating

Being a good team leader involves delegating tasks to employees. For some this can be difficult to do. If this sounds familiar to you, we’ve put together 4 key steps to take to ensure that you delegate effectively within the workplace…

4 Steps to Delegating Effectively…

1. Choose the right person

Delegation works most effectively when you choose the right person for the job. You must trust them to do the job effectively and step back to allow them to do it in full faith. Therefore, take care in selecting the right person.

2. Give a clear brief

Outline your expectations clearly with a solid brief. This might include a brief overview of why the task is important, how it will feed into the overall success of a project, and a clear set of objectives.

3. Grant decision-making authority

If a task will require a person to make decisions, give them the green light to do this. Also ensure that you give them full access to all the resources they will need to carry out the task and any notable background information.

4. Keep the lines of communication open

Make it clear that if help is needed, you are willing to give it. Reaffirm to the person that you trust them to carry out the task, and you will give them the space to do it, but if they need support you can step in to provide it.

Also, for a long-term project, check-in with them. When it comes to delegation, you are still ultimately responsible for the outcomes of the task, so in the interests of keeping everything on track make a point of touching base regularly and be clear as to when this will be.

No Man or Woman is an Island

Delegation is an important tool in the leader’s arsenal. No man (or woman) is an island, and as such it’s natural to pass on tasks to the wider team for completion. Your willingness to delegate may reflect how much you trust subordinates and team members to deliver. If you are concerned about this, it’s important to understand why that is and the steps you can take to remedy it. It may be that your team needs guidance in building important skills through team building, or certain members need more support in order to carry out their jobs effectively.
Whatever the reason, when you get to a place where delegation is a viable option for you there’s no doubt you will feel the benefits right away. As will your organisation and team!

Develop Your Team with KDM Events

If you’re not quite there yet in terms of feeling that you have a strong, solid team to delegate to, it may be time to consider a team building activity to not only strengthen your team as a whole, but to establish trust and effective communication. Here at KDM Events we offer a huge range of team building opportunities which can be tailored to groups of all sizes across the UK. To find out more about our events or to discuss your requirements in more detail, give our friendly team a call today, we’d love to hear from you!

Posted in Leadership Blog

What makes a good leader?

March 2020


There has been more than a little debate over the years as to what makes a good leader. And a brief look at many of the definitions out there shows that it’s certainly not a one-size fits all role. Good leaders take many different forms that can be dependent on the industry, goals and team dynamics.

What we can do is distil most of what we know into a loose list of skills and qualities that make a good leader. Which is what we have done here. In this article, we’ll be taking a closer look at each and exploring how they can be used to get the most out of a team while working towards a goal.

10 Skills and Qualities of a Good Leader

Want to know what makes a good leader truly great? Read on for our list of 10 skills and qualities that do just that – then see how you can apply them to your leadership role!

1. Confidence

Confidence in one of the biggest skills a leader can possess. When you have a team behind you, their confidence grows organically from yours. So, demonstrating this quality in everything you do is certainly a catalyst to success.
This begins with confidence in yourself, and your ability to the job, and extends to confidence in your decision process and assertiveness when assigning roles and tasks.

2. Decisiveness

Being an effective leader is all about making smart, informed decisions with confidence. That means gathering all the information you need to help you decide and standing by it once it is done.
Don’t fall into the trap of thinking that you can’t ask for help when making decisions, though! In fact, the very best leaders listen to the expertise of colleagues and stakeholders around them and take this into consideration before moving forward.

3. Empathy

Leaders who rule by fear soon run into problems as they move down the line. On the other hand, leaders with empathy, who go the extra mile to connect with their team members and understand what motivates them, ultimately thrive.

Empathy is an incredibly human trait and demonstrating it shows that you care and are passionate about the wellbeing of your team members. That means making time for them, actively listening, responding sensitively and taking steps to help where possible.

Demonstrating genuine interest in the people around you and giving ample opportunity for candid feedback is a winning way to keep people on-side and performing.

4. Passion

Passion is contagious. And as a leader, consistently showing your passion for what you are doing (and what others are doing) is essential to keeping a team energised and motivated. Not only that, passion removed from ego – in other words, a genuine verve for your job and projects – helps you to stay agile and on task, keeping you one step ahead of the competition and motivating yourself to move forward regardless of the kind of challenges that may lie ahead.

5. Knowledge of the team

Knowledge of your team, their strengths, weaknesses, personal ambitions and goals is paramount to success as a leader. When you are aware of what your team is good at, you can put it to good use. When you know what may be demotivating for someone, you can anticipate it and ensure the correct support is in place.

Knowing what makes people in your team tick also helps you to incentivise them and reward them – an essential part of leadership.

6. A clear vision

Before you can begin leading in earnest, it’s vital to have a clear vision and purpose. This means stepping back and looking at the bigger picture, understanding where things are heading, where you want to take them and the impact that will have on those around you.

Articulating this as far as possible to your team is important too, particularly if substantial changes are to be made. People are much more responsive when they feel informed and involved. One of the best ways to do this is to formulate a strategy and then communicate the what’s and why’s to the appropriate people before any major overhauls are undertaken.

7. Humility and self-awareness

Good leaders always keep in mind the effects their decisions have on others and take this into account. This means setting your ego aside and acting selflessly in some situations. It also means demonstrating empathy and good grace when it comes to difficult decisions.

8. Communicative

Excellent communication skills are paramount for any good leader. You must be able to communicate to the team your vision, goals and plan of action, clearly defining roles and responsibilities as you go. A breakdown in communication can lead to confusion and demotivation, which can be costly all round.

A way to be communicative with team members is to have clear, defined ways for them to share feedback with you, and ensuring that you respond in a timely and appropriate manner.

9. Resilience

Resilience and tenacity are the qualities that will keep you forging ahead as a leader. Undoubtedly, it’s not always rainbows and butterflies when you take on a leadership role and it’s likely the going will be tough at points. The key to weathering the storm is resilience and the conviction to never give up.

Yes, it may mean that you must change direction or tact periodically – it may even mean you have to swallow your pride and admit you are wrong. But great leaders are made when they get knocked down and get back up again.

10. Creativity

Regardless of the type of team you lead or the industry you are in, creativity gives you a distinct edge. When you can think outside of the box, innovate and push boundaries you will move forward effectively. Creativity can extend to anything, including the forms your leadership takes and reviewing processes to make them more streamlined. Don’t be afraid to use your imagination wherever possible, because great things will happen when you do.

Becoming a good leader

Nobody is born a leader. Yes, you may already possess some of the qualities and skills to make a successful leader. But often, becoming a leader is a process that requires experience and more than a little trial and error.

Adopting a growth mindset is, without doubt, the best way to develop in a leadership role and refine the qualities listed above. This comes with pushing yourself out of your comfort zone and demonstrating commitment to your cause each day to get there. It may not be an easy road, and it is one that takes more than a little bit of hard work and zeal to get there. In short, it is the amalgamation of all these skills and qualities that truly makes a leader great!

Posted in Leadership Blog

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