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What makes a good leader?

March 2020


There has been more than a little debate over the years as to what makes a good leader. And a brief look at many of the definitions out there shows that it’s certainly not a one-size fits all role. Good leaders take many different forms that can be dependent on the industry, goals and team dynamics.

What we can do is distil most of what we know into a loose list of skills and qualities that make a good leader. Which is what we have done here. In this article, we’ll be taking a closer look at each and exploring how they can be used to get the most out of a team while working towards a goal.

10 Skills and Qualities of a Good Leader

Want to know what makes a good leader truly great? Read on for our list of 10 skills and qualities that do just that – then see how you can apply them to your leadership role!

1. Confidence

Confidence in one of the biggest skills a leader can possess. When you have a team behind you, their confidence grows organically from yours. So, demonstrating this quality in everything you do is certainly a catalyst to success.
This begins with confidence in yourself, and your ability to the job, and extends to confidence in your decision process and assertiveness when assigning roles and tasks.

2. Decisiveness

Being an effective leader is all about making smart, informed decisions with confidence. That means gathering all the information you need to help you decide and standing by it once it is done.
Don’t fall into the trap of thinking that you can’t ask for help when making decisions, though! In fact, the very best leaders listen to the expertise of colleagues and stakeholders around them and take this into consideration before moving forward.

3. Empathy

Leaders who rule by fear soon run into problems as they move down the line. On the other hand, leaders with empathy, who go the extra mile to connect with their team members and understand what motivates them, ultimately thrive.

Empathy is an incredibly human trait and demonstrating it shows that you care and are passionate about the wellbeing of your team members. That means making time for them, actively listening, responding sensitively and taking steps to help where possible.

Demonstrating genuine interest in the people around you and giving ample opportunity for candid feedback is a winning way to keep people on-side and performing.

4. Passion

Passion is contagious. And as a leader, consistently showing your passion for what you are doing (and what others are doing) is essential to keeping a team energised and motivated. Not only that, passion removed from ego – in other words, a genuine verve for your job and projects – helps you to stay agile and on task, keeping you one step ahead of the competition and motivating yourself to move forward regardless of the kind of challenges that may lie ahead.

5. Knowledge of the team

Knowledge of your team, their strengths, weaknesses, personal ambitions and goals is paramount to success as a leader. When you are aware of what your team is good at, you can put it to good use. When you know what may be demotivating for someone, you can anticipate it and ensure the correct support is in place.

Knowing what makes people in your team tick also helps you to incentivise them and reward them – an essential part of leadership.

6. A clear vision

Before you can begin leading in earnest, it’s vital to have a clear vision and purpose. This means stepping back and looking at the bigger picture, understanding where things are heading, where you want to take them and the impact that will have on those around you.

Articulating this as far as possible to your team is important too, particularly if substantial changes are to be made. People are much more responsive when they feel informed and involved. One of the best ways to do this is to formulate a strategy and then communicate the what’s and why’s to the appropriate people before any major overhauls are undertaken.

7. Humility and self-awareness

Good leaders always keep in mind the effects their decisions have on others and take this into account. This means setting your ego aside and acting selflessly in some situations. It also means demonstrating empathy and good grace when it comes to difficult decisions.

8. Communicative

Excellent communication skills are paramount for any good leader. You must be able to communicate to the team your vision, goals and plan of action, clearly defining roles and responsibilities as you go. A breakdown in communication can lead to confusion and demotivation, which can be costly all round.

A way to be communicative with team members is to have clear, defined ways for them to share feedback with you, and ensuring that you respond in a timely and appropriate manner.

9. Resilience

Resilience and tenacity are the qualities that will keep you forging ahead as a leader. Undoubtedly, it’s not always rainbows and butterflies when you take on a leadership role and it’s likely the going will be tough at points. The key to weathering the storm is resilience and the conviction to never give up.

Yes, it may mean that you must change direction or tact periodically – it may even mean you have to swallow your pride and admit you are wrong. But great leaders are made when they get knocked down and get back up again.

10. Creativity

Regardless of the type of team you lead or the industry you are in, creativity gives you a distinct edge. When you can think outside of the box, innovate and push boundaries you will move forward effectively. Creativity can extend to anything, including the forms your leadership takes and reviewing processes to make them more streamlined. Don’t be afraid to use your imagination wherever possible, because great things will happen when you do.

Becoming a good leader

Nobody is born a leader. Yes, you may already possess some of the qualities and skills to make a successful leader. But often, becoming a leader is a process that requires experience and more than a little trial and error.

Adopting a growth mindset is, without doubt, the best way to develop in a leadership role and refine the qualities listed above. This comes with pushing yourself out of your comfort zone and demonstrating commitment to your cause each day to get there. It may not be an easy road, and it is one that takes more than a little bit of hard work and zeal to get there. In short, it is the amalgamation of all these skills and qualities that truly makes a leader great!

Posted in Leadership Blog

Competitive vs Collaborative Team Building

March 2020


When searching for team building activities, you may notice that events and activities are often grouped into two types, “competitive” and “collaborative”. Both styles can make for a memorable day out for all involved, whilst also helping employees to grow and develop, but the key question that we’re often asked is which style will best suit my team building objectives?

To help you to make an informed decision, we’ve put together a handy overview of competitive Vs collaborative team building.

What is competitive team building?

As humans, we are innately competitive. From childhood we have a natural desire to succeed. Competitive team-building experiences build on this by involving an activity which requires individuals or small teams to complete a task or solve a problem quicker and more effectively than the opposing side.

What are the benefits of competitive team building?

Competitive activities can be exceptionally fun and are perfectly suited to teams that work within a competitive environment daily.
In addition to getting those competitive juices flowing, a competitive activity also brings with it the following long-term benefits:

  • Competitive activities can quickly highlight the communication styles of those around you – and consequently areas for improvement!
  • The satisfaction of winning as a result of working together towards one shared goal can greatly boost morale not only on the day, but also back in the workplace.
  • Members of your team may react to pressure differently. Some people may be natural-born leaders whilst others may listen for advice and instructions. Acknowledging these differences within a fun environment can lead to a better understanding of one another and enhanced communication.

What is collaborative team building?

Quite the opposite to competitive team building, collaborative experiences involve an activity or event which requires those involved to work together towards one end goal. There are no sides, you need to work as one collective entity to succeed. This could be to solve a problem, navigate an unfamiliar problem or overcome a series of challenges.

Success within these activities relies heavily on effective communication. Unlike competitive activities, there are no winners or losers here. If the group succeeds, everyone is a winner!

What are the benefits of collaborative team building?

Effective collaboration between team members can play a vital role in the success of any business. If a team is working towards one shared end goal, the ability to collaborate, co-operate and communicate effectively is crucial.

Collaborative team building helps workforces to put this into practice, quite literally.

Below are just some of the key benefits of taking part in a collaborative event:

  • Employees have the chance to demonstrate and draw upon a range of hard and soft skills – skills may be underutilised within the workplace
  • The activity can give employees the chance to appreciate the skill sets of other members of the team
  • Employees can also explore new roles and delegate
  • A newfound trust and patience can arise
  • Communication can be enhanced as each member actively listens to the ideas and concerns of others

So, which is better, competitive or collaborative team building?

If you’re looking for some light-hearted fun, any type of event would be ideal.

If you’re looking for team building activities to tackle an under-performing team, or you looking to develop personal development, you will need to think carefully about whether competitiveness or collaboration will help you to achieve your desired outcome. A little friendly competition can go a long way to encouraging people to co-operate and think critically. Collaboration, on the other hand, can be a great option for bringing departments closer together, bridging gaps and strengthening working relationships.

Indoor and Outdoor Team Building by KDM

At KDM Events, we develop team building activities focused on developing skills that make successful teams. From competitive activities such as dragon-boat racing and our ever-popular Hungry Games, to collaborative activities such as our GPS treasure hunts and our hugely popular Crystal Maze event, we guarantee to have something to suit every need.

For more information about our team building days out or to discuss your requirements in more detail, please give us a call today! A member of our team will be more than happy to help and can advise you on suitable options in your area.

You can also browse our complete indoor and outdoor team building portfolio online here.

Posted in Team Building Blog

What Are The Benefits of Team Building?

March 2020

Tug of war team building

Often a business’ success depends on how well its employees can co-operate on a day-to-day basis. Team building can play a vital role in not only strengthening and developing workplace relationships, but also ensuring that goals and deadlines are met. If we look through the lens of Bruce Tuckman’s group development theory at team building, there are many benefits…

Breaking the Ice

In the ‘Forming’ stages, team members may be full of positivity, but they may also feel nervous or anxious. At this point, team building activities break the ice and give a group of people the opportunity to get to know each other in a friendly, non-work-related environment.

It also gives new teams their first taste of working with each other, as they negotiate roles and test out lines of communication. In a team building activity, the stakes are much lower, and people feel more able to put themselves out there without fear of making a mistake.


Teams who are in the ‘Storming’ stage of group development may be experiencing a turbulent time. In this phase, members of the team are increasingly starting to push established boundaries, or conflict and frustrations are starting to appear. It is worth nothing that storming is normal, but it’s how it is handled that determines success.

Teams in the ‘storming’ phase can use team building to reconnect with one another, understand the ways in which they communicate and generate synergy. Certainly, in this situation team building exercises can help ‘reset’ a team to a certain extent and re-energise them, eventually leading to ‘norming’ and ‘performing’.


Finally, team building activities can be hugely valuable in the final stages of group development too. They help to keep teams fresh, agile and creative providing feedback on how well they are performing together and giving the opportunity for feedback outside of the work environment.

What skills can team building improve?

As well as helping with group development, team building can also work to improve skills both in individual participants and the team. These include:

In some cases, team building activities can work to bring people out of their shell and reveal hidden talents or skills. In these situations, it may be that what is discovered can be applied within the team moving forwards for more effective collaboration and cohesion.

Why is team building important?

As we’ve covered earlier within this article, team building is essential to reaching the successful phases of group development: norming and performing.

In order to get the very best out of your team, they must be clear of the intended goal, understand their role and its importance (as well as the roles of others) and communicate effectively. Team building gives them the opportunity to try out different techniques and work on the communication skills needed in order to do so.

This, alongside appropriate support and continued professional development within the workplace has a transformative effect on teams as they pave the way to success.

If you would like to find out more about team building, contact us for more information. We are constantly formulating new ideas around team building exercises from Escape Rooms to Treasure Hunts and outdoor pursuits that are ideal for any group of individuals, all of which are designed to help develop a series of important skills as well as promote better team working.

Posted in Team Building Blog

What is Well-being at Work?

March 2020

Workplace Wellbeing

The average person in the UK will spend 3,507 days at work in their lifetime. That’s nearly 10 years! For that reason, promoting physical and mental well-being at work is vital to keeping teams healthy, productive and happy.

What is Workplace Well-being?

Well-being at work extends to all aspects of working life. This includes the physical environment, how a person feels about their job role, and how a workplace is structured and managed.
Many recent studies have shown that when employees feel safe, nurtured and supported they are more productive and effective in their roles. What’s more, retention is high, and absence is notably lower.

Many organisations and businesses are starting to take well-being at work and the overall well-being of their staff more seriously. Not least because of the benefits it brings to a company. But more than that, many leaders are beginning to recognise that staff and team members aren’t robots, they’re human. And, as such, a humanistic, caring approach to employment and well-being in the workplace is much more effective in getting the most out of employees.

How to Promote Well-being at Work?

If you’re looking to promote well-being at your workplace, here are a few tips to help you get started.

Physical Well-being in the Workplace

In a world where many of us spend hours on end at our desks, physical well-being couldn’t be more important.

Promoting physical well-being in the workplace doesn’t have to come as a grand gesture. In fact, many businesses either couldn’t accommodate or afford the installation of an on-site gym on their premises! There are however other things that can be done to promote physical well-being in the workplace.

This could start with encouraging employees to take breaks from their desk and giving them ample time on their lunch break to take a walk. Or setting up a sports team for those who might be interested. There are also a range of schemes employers can sign up to that help promote physical well-being, such as the Cycle to Work scheme or employee engagement scheme.

Promoting physical well-being in the workplace also extends to health and safety practices. That is, preserving the safety of employees through training, safe environments and well-maintained equipment. For employees who spend a lot of time at their desk, a workstation assessment should be implemented for employees to ensure the workstation, equipment, work conditions and furniture promote physical well-being and special requirements are accommodate for those who need them.

Mental Well-being in the Workplace

Mental well-being in the workplace is just as important as physical well-being. In fact, according to a poll by Mind in 2013, 60% of employees reported that they would feel more motivated if their employer took action to support mental well-being.

There is no doubt that our work has a direct effect on our mental well-being. And as such, employers have a responsibility to promote mental well-being and have structures in place to support employees in this respect.

Promoting Well-being for staff

When members of a team feel valued and supported by an employer, they are more likely to show commitment and motivation toward their job role.

Ways to achieve this include making sure that your staff understand how mental health is managed within the business, and what support is available to them. Training should also be given as and when possible to raise awareness around mental health and its importance at work.

Further to this, channels of communication for feedback and engagement should be open and honest. This can be achieved with surveys, focus groups, forums, reviews, away days and innovation events.

Work/Life Balance

A poor work/life balance can very quickly cause team members to burnout. So, promoting a health work/life balance is imperative to any workplace. Ways to do this include encouraging staff members to take their full breaks, discouraging working outside of their normal hours, and encouraging them to take their full annual leave entitlement.

Rest and recuperation are key to ensuring everyone is refreshed and ready to face the working day. And employers are responsible for promoting this where possible in order to get the best out of their staff.

Promote Well-being at Work with KDM Events

At KDM, we are specialists in creating, organising and planning fun & innovative events that promote well-being. For example, we regularly support employers to deliver team building sessions that not only work to build the skills of employees but also allow them to blow off a bit of steam and let their hair down.

Alongside this, we also deliver staff conferences and away days designed to recognise and reward achievements – another fantastic way to keep up morale. To find out more about our services, head over to our team building pages, or give us a call.

Posted in Team Building Blog

How to build an effective team?

March 2020


In a performance-driven world, building effective teams is the key to success. While strong leadership is a powerful force behind any team, creating one that works harmoniously, motivates itself and has the flexibility to accommodate change is where half the battle is won.

So, what is the secret to building effective teams? Well, you might be surprised to hear that it’s simpler than you think. Of course, when working with individuals and their unique personalities it is inevitable that compromise will need to be made. But with the right amount of nurture, personal development and support it’s possible for any group of individuals to fly when they’re working towards a common goal. Here’s how…

According to Bruce Wayne Tuckman’s stages of group development, there are four phases of group development: forming, storming, norming and performing. According to him, all these phases are vital (and inevitable) for a team to grow, handle challenges, overcome problems, find solutions, work together well, and deliver results.

With this in mind, building effective teams is not always plain sailing. In fact, it’s completely normal for conflict to arise, particularly around power and status, before the group moves on to working successfully and smashing targets.

Clearly Defined Roles & Goals

Before any team can start working towards success, they need clearly defined goals. This may be straightforward, depending on the situation. Or it may be more complex. What is important is that goals are defined with specific targets and timeframes before anything else. When goals are clearly defined, your team will be clear about what they are working towards, allowing them to formulate a plan (under strong leadership) of how to get there.

Once a goal has been defined, roles must be assigned. Each person should know what their role is within a team, their individual goals, and understand the route they must take to get there. Depending on the specified goal, this may be laid out very clearly from the beginning, or it may be thrashed out by the team in the brainstorming session.

However, what is vital is that prior to even getting into the nitty-gritty of the task or project is that everyone is clear about what it is they must do, why they are doing it, and how to get there.

Open Communication

Whether your team is made up of two people or 20 people, communication is key to performance. In very broad terms, that means encouraging members of the group to share their ideas, voice their concerns and propose new ways of working without fear.

Further to this, it is important to figure out ways in which your team will make decisions or solve problems. There’s no doubt that throughout the course of a project or task that issues will arise, particularly in the storming group stages. But it is how the team communicate and deal with these issues that will determine their success, so having robust plans in place for when this happens is vital.

Nurture Innovation and Creativity

In many cases, the most successful solutions to bumps in the road or hiccups during a project are discovered when you allow a team to be innovative and creative. Therefore, making space for this and facilitating collaborative working where team members can bounce ideas off one another can be more productive than you expect.

Of course, boundaries and ground rules are also important to ensure a team stays on track and on task. But allowing a little flex, nurturing and rewarding innovation when it arises is key to a strong and effective team.

Check-In Regularly

Giving team members the freedom to do their assigned job shows that you have faith in their ability. But you do need to check-in every now and again. This can be on an individual or group level, at set intervals throughout the project.

Doing this helps you to monitor the progress of the team as a whole and check-in on individual team members to ensure they’re working effectively. While having an open and communicative team should help to bring any challenges or problems to light, making time for one-on-one check in’s gives greater control and can shine a light on processes that should be changed or tweaked.
Ideally, when forming a team, you should assign roles based on strengths. But as a project or a team develops, you may notice that certain individuals would be better suited doing something else or taking on further tasks. Checking in with everyone will help keep a team on the rails and ensure they continue to work together effectively.

Recognise and Reward Achievement

Keeping morale high within a team helps to keep everyone motivated and driving forwards. And one of the easiest ways to do this is to recognise and reward achievement. This can be done by using incentives at key intervals throughout a project, or when certain milestones have been reached.

For some businesses, reward and recognition come in the form of monetary bonuses, but there are other ways of doing this too. For example, rewarding employees at an award ceremony recognising their achievement can be a fantastic way to motivate and inspire. Further to this, events such as away days or trips out can be hugely motivating.

Whatever form it takes, recognising the strengths and achievements of team members is important to push them on to continue reaching and exceeding their goals.

Use Team Building Activities

There is always room for improvement, even in high performing teams and team building presents the opportunity for groups of individuals to grow together, learn how to work more effectively and communicate with one another.

Team building can take many forms, from small activities and icebreakers to more structured activities or outdoor pursuits. By regularly engaging your team in these types of activities they will progress in their effectiveness as a team by improving communication, problem-solving skills, having fun and getting to know each other better.

For more information and advice on team building activities, conferences and other events, contact us today. We specialise in planning, organising and hosting fantastic events across the UK to help you build more effective successful teams.

Posted in Team Building Blog

Why is team building important in the workplace?

February 2020


Team building gets a hard time, for many reasons. But the truth of the matter is that team building activities in the workplace is a solid investment for many businesses. This is because they do pay off – when it’s done right.

Benefits of team building in the workplace

  • Working Together Effectively

Teams that know and understand one another are more effective than those who don’t. And it’s not rocket science to understand why. If we consider the theory of team development, it’s crucial for groups of people to go through key stages before reaching success. The first of these is ‘forming’. This is where, essentially, a group of strangers are thrust together and expected to work in harmony towards a common goal.

Without knowing one another – and knowing how to get along – moving past the norming stage is nigh on impossible. Which is where team building comes in. For new teams, or new employees joining, team building activities present the opportunity for colleagues to get to know each other both on a social and professional level.

Of course, we’re all different and perhaps some of us aren’t destined to get along all the time. That being said, team building activities can help team members gain valuable insight into the motivations, thought processes and methods used by their colleagues, and support them in finding a way to work together productively.

  • Better communication

Effective communication is essential to any successful team. Whatever the project, or the end goal, colleagues need to work together to get the desired result. Ineffective communication skills can seriously stand in the way of this.

Team building activities are particularly good at helping to build communication and trust between team members in an alternative environment. While it may be dressed up as ‘a bit of fun’ team members will be learning how to effectively communicate information between them and use this to achieve something.

For example, in an Escape Room setting, team members need to find and solve clues that aren’t necessarily discovered in a linear order. Not only does this require them to think outside of the box, it requires them to organise themselves in a way to progress and communicate their findings effectively in a high-pressure situation.

  • Increased creativity

When team members feel comfortable with one another, they’re more likely to share ideas and be innovative. In any workplace creativity and innovation is crucial to driving forwards, and team building activities contribute to this in two ways.

Firstly, many team building activities require an element of thinking outside the box or strategy. These sorts of non-threatening settings allow participants to try new things and implement different strategies. They can then take this new-found confidence and apply it to their own role within the team.

Secondly, team building offers an opportunity for participants to get to know one another. And when they do, they’ll be more likely to share innovative ideas without fear.

  • A more motivated team

Winning brings everyone closer together. Even the most divided teams can’t help but congratulate one another when things go right. Team building offers this experience on a smaller scale.
For example, if an activity requires individual members of the team to carry out a task, simply being cheered on (and congratulated) can offer an incredible confidence boost. Following this, the sense of togetherness a team feels following a successful event will carry through back into the workplace and be applied moving forwards in everything that they do together.

  • Competitive spirit

Competition is healthy when done right. We see this in sales environments where colleagues battle to be the top seller for the month. And so, the same applies to team building. Pitting two teams against each other in a fun way is a great method for bringing people together to achieve a common goal.

Team building in the workplace

We’re no stranger to apprehensions about team building. When done wrong it can be boring, cringe-worthy and more than a bit awkward. But, when it is organised and executed effectively, it has this wonderfully magic way of creating a bond between teams that grows organically.

One of the best ways to do this is to break away from the norms. Simply setting your team a task that mirrors what they do day-to-day won’t be enough to open their minds and encourage better teamwork. Instead, a creative (dare we say it, fun!) approach to team building can tap into a side of participants that you hadn’t discovered before and have them learning how to work together better.

Speak to us Today for Team Building Ideas

Here at KDM Events, our team works hard to create innovative and creative team building activities that foster a sense of fun and motivation while building on trust, communication, problem-solving and conflict resolution. Contact us today to speak to an Event Manager about your next team building activity.

Posted in Team Building Blog

What is Team Building?

February 2020

What is team building?

No man is an island. In fact, working well in a team is a fundamental skill that is important for all aspects of life. Look back to the dawn of time and you will see that humans have always worked together towards a common goal. It is what has made us so successful, and something that we continue to do today both at work and in our day-to-day lives.

For that reason, team building activities are an important way of bringing together groups of people who are required to work in collaboration to achieve something. This can be applied in schools, sports teams, within the workplace, and beyond.

Team building Explained

Team building is a broad term for any sort of activity or exercise that is undertaken with the aim of building trust, developing key skills and defining roles within a group of people.

In the workplace, team building usually takes the form of structured activities, where teams are given a task to complete or a goal to work towards. Within this, teams are required to assign and clarify roles and devise an approach that utilises communication, trust and problem solving in order to be successful.
In many cases, team building can be used to shine a light on how well a team works together and highlight areas for change. Not all teams naturally gel and work collaboratively, and team building presents an opportunity to identify this and work towards change.

Tuckman’s Stages of Group Development

Team building became more popular following a series of academic studies on teamwork. The first of these was by American Psychological Researcher, Bruce Tuckman. In 1965, he published his theory called ‘Tuckman’s Stages of Group Development’, which explored the stages a group moves through as they develop. These are known as:

  1. Forming
  2. Storming
  3. Norming
  4. Performing

This theory of group development aims to understand how teams grow and work together. Of course, at the beginning most teams are essentially a group of strangers who have been put together for one reason or another. But what we hope to achieve is a united group working towards (and achieving) common goals.

The four stages (which would eventually become five in 1977 with the addition of ‘adjourning’), track a team as they move towards ‘success.’ From the forming stage, where roles and responsibilities aren’t clear and the team aren’t familiar with one another to performing, where clearly defined roles, effective communication, synergy, trust and mutual understanding result in achievement.

This is, of course, a whistle stops tour of Tuckman’s theory, but even at a glance we can see where team building slots into this theory and how it can lead to higher performance and achievement of goals.

From Tuckman’s theory, many more have arisen, and many different factors hold sway over the outcome. But the core idea of group development is still used today in understanding how teams grow, work together effectively, and how we can help the process along.

Develop Your Team With KDM

As the UK’s leading event specialists with over 30 years’ experience, we’ve built up a fantastic portfolio of team building activities. From light-hearted fun to focused team and personal development, we have a range of activities and events to meet every need! If you would like to find out more or need support in organising your very own team building day, give us a call today!

Posted in Team Building Blog

What Makes a Good Team Player?

February 2020

Good Team Player

Teams made up of motivated and committed members are undoubtedly the most successful. But what makes a good team player? And how do you nurture that within your organisation? Here, we look at some of the best qualities a team player can have, alongside ways in which you can encourage them in the workplace.

Qualities of A Good Team Player

While the qualities we’ve listed below aren’t the be all and end all of what makes a good team player, it’s fair to say they provide a solid foundation. Different teams have different strengths and dynamics, which certainly should be considered. But a high performing team, at its core, is comprised of a good mix of individuals who are passionate and committed to bringing their strengths to the table.


All good team players should be committed to the goal they are working towards. And this grows out of passion and a clear understanding of their roles and responsibilities. It’s important for information to be communicated clearly to team members, alongside transparent targets and role definitions in order to gain their commitment.

Throughout the life of a team, commitment should also be reaffirmed at regular intervals. This comes through praise of achievements, rewards, and regular ‘catch-ups’ where team members discuss, share and feedback on their performance.


When teams collaborate effectively, they come up with solutions and new ideas. Therefore, it’s important for team players to be open and willing to work collaboratively, share new ideas, give constructive feedback and demonstrate creativity.

Collaboration also means communicating effectively and being open to change. This is particularly true in constantly changing organisations, where teams must adapt quickly and continue to achieve.


Good team players understand the value of their contributions and the impact their actions have on the performance of the team. It’s important to distinguish taking accountability from finger pointing. The first means that individuals make informed decisions with confidence and learn from their mistakes – with the right support. While finger pointing is unproductive and demotivating.

Nurturing a sense of accountability in individual team members means providing the right training, processes and support systems to ensure everyone is able to justify their decisions and reflect on them for the future.


All teams will be working to a plan, deadline or timeline – but flexibility is important too. Flexibility gives room for team members to deal with challenges as they arise and overcome obstacles with ease.


Team members who are optimistic and look to the future are more motivated to perform and exceed expectations. Individuals with a positive attitude who can deal with challenges without getting panicked or stressed are an asset to any team, and it’s a quality that should be nurtured in any way possible.

In many cases, optimism comes from the top down. If a leader or manager presents as optimistic and excited for the future, team players will generally model this. Optimism doesn’t mean burying your head in the sand however! Instead it means celebrating achievements and focusing on how problems or obstacles can be overcome, without losing the faith.


The final quality of a good team player is motivation. Ideally, teams should be made up of people who are driven to succeed and motivated to push themselves. In some cases, individuals may need some help in motivating and pushing themselves. A way to help this along is with clear and consistent personal development plans, which identify the strengths of team players and address how they can build their skills in order to excel within their role.

Of course, you will never be able to stop challenges from knocking the confidence of a team player – at least temporarily. But resilient, motivated and tenacious individuals will have the skills to push through and turn a potential negative into a positive.

Nurturing Your Team Players

While some people may naturally possess more than a few of these skills, keeping a team on track, focused and motivated requires constant monitoring. In many cases, you may need to provide them with training and additional support, as well as facilitating better teamwork through team building.

Teams are essentially groups of people who have been told to work together. While you may have cherry picked them, or hired them, for their individual skills, that doesn’t mean they’ll automatically get along and work well together. Sometimes it takes a bit of work and a clear plan to build up the people in your team and help them to develop effective skills.

At KDM Events, we create innovative team building challenges, games and activities that help develop team players and strengthen team performance. To find out more, contact us today.

Posted in Team Building Blog

Wychwood Park – KDM’s Venue of the Month

February 2020

The Big Interview – Wychwood Park  

This February it is all about our Venue of the Month, Wychwood Park. This week we interviewed their Sales Manager, Lorna Thompson to answer those burning questions.

Hotel entrance with venue of the month announcement sticker

Set in the beautiful Cheshire countryside and surrounded by landscaped gardens, Wychwood Park is a stylish and modern conference venue and hotel. Located close to the town of Crewe, with easy access to Junction 16 of the M6, and Crewe train station. The hotel has direct rail links to Manchester, Birmingham and London, so is ideally placed for all types of events and leisure breaks.

Can you start by telling us a little about yourself, your background and career highlights

I started in the Hospitality Industry 19 years ago. I loved the industry instantly and could see this was where I wanted my career path to be. Originally I started in front of house, working in the Bars and Restaurant and then took the leap and moved into Sales. Starting as a Diary Co-ordinator and working my way up to Sales Office Manager.

What next I asked myself?! So I took another leap moving into proactive sales and fell in love with the job! Starting off as a Sales Executive and working up the ladder again – all the time gaining more and more experience and training to lead me to where I am now.


As the Sales Manager at the Wychwood Park Hotel, what are your key challenges and objectives

I think a huge challenge for us here has been the transition that the hotel has gone through and possibly very confusing time for customers. That being said we are now embarking on such an exciting chapter here at the hotel. We are owned by Mokan Hotels who have fully supported the huge investment and refurbishment we have recently undergone this has enabled us to step into 2020 with a fantastic new product for our customers to experience, Additionally we are managed by Legacy Hotels & Resorts again who are instrumental in supporting and managing the transition the hotel has undergone.

The objective now is to raise awareness and ensure our customers know we are so much more than just a Hotel / Conference Centre – we have our PGA Standard Golf Course and Claret Jug Brasserie, Fantastic Function Rooms, Training Rooms, Bar, Restaurant and 113 Bedrooms – including the completion of 2 brand new Suites.

Mirrored bar area with tall blue stoolsBright and colourful dining area with pendant lighting Beautiful live edge wooden table surrounded by chairs in a meeting room at Wychwood

What do you enjoy most about your role at the Wychwood Park Hotel

In my role as Sales Manager, I get to work with a vast amount of clients. I build relationships and support with their specific requirements. I like to think as their Account Manager I develop that relationship from being a supplier to becoming an advisor for them. Should they have any external requirements for meetings, training and events I am the first person they think of to talk too.
Every day is different – I could be speaking with a client about a series of training events for their company and the next discussing Company Celebration and Kick-Off Events.


What is your favourite feature of the venue

Having had the £3.2 Million Refurbishment every part of the venue is now fantastic. However for me personally, I think the main feature I love is our Atrium. The area has been transformed. We now have a luxurious, warm welcoming open lounge that has a huge WOW factor for guests arrival. Whether you are checking in, arriving for a Conference / Event or relaxing and enjoying refreshments this central area now feels like the heart of the hotel.


When it comes to helping corporate clients bring their events to life, where do you begin

The key for me is finding out the things that make the difference – what is important to the client?  What’s going to make the difference for them and ultimately make their life easier running this event? How can we take this pressure off and exceed their expectations?


What would you consider makes a great hotel?

My colleagues – we pride ourselves in investing in the team. We drive them to develop great relationships with customers and understand their needs. We spend a lot of time understanding what makes our customers tick. What are those little things that make their event run easier and what is going to make the difference for the customer.


What can we expect to see from Wychwood Hotel in the next 12 months

Who knows?! With our brand new product, both our owners and management company have big plans…  All I would say is watch this space. This is an exciting time here with a New Decade and New Hotel, the sky’s the limit.


Finally, in just one sentence can you describe Wychwood Park and why it’s a venue not to be missed

New Decade New Hotel! With a £3.2 Million Refurbishment, the hotel is completely different that you just have to experience it. With flexible training space, fabulous new bar and restaurant we have combined both modern, slick and practical event space with luxury and sophistication. A WOW factor for any training, conference or event you may have.


Female with short dark blonde hair smiles.

Lorna Thompson – Sales Manager 

Want to know more about Wychwood Park? Speak to our venue finding team to find out more

How to improve communication in a team?

February 2020


One of the biggest and best contributing factors to a successful team is communication. Without it, misunderstandings arise, deadlines are missed and most (if not all) of the group end up demotivated and left with a bad taste in their mouth. And it doesn’t take a genius to surmise that when this happens productivity takes a significant dip, and goals are left unfulfilled.
Once in this vicious cycle, where communication is scarce or even non-existent, failure to intervene and promote more effective communication between colleagues can lead to an irreparable breakdown. Of course, no one wants this to happen. So, to help you improve communication within your team, we’ve put together some handy, actionable tips…

Encourage Feedback & Contributions

When members of a team feel they cannot voice their ideas, concerns, or challenges, progress inevitably grinds to a halt. To avoid this, it’s important to build trust among team members by actively encouraging them to share what they are thinking and feeling regularly. For the team this can be achieved with well-structured team meetings, where an agenda is fleshed out and each member is invited to contribute their thoughts and ideas.

Further to this, as a leader, you should have an ‘open-door’ policy that encourages team members to ask questions or voice concerns at any time. By making yourself accessible, and not punishing those who do, you build trust and remove perceived barriers.

In terms of feedback both given and received, this should be constructive, clear, and detailed with actionable points. No one likes to feel as though they are being personally attacked, and if the feedback is too critical without being constructive it can be deeply demotivating.

Define Goals & Roles

All teams need to know what they are aiming to achieve, why and how they are expected to achieve it before they can work effectively. That means being very clear when it comes to defining expectations, assigning roles and delegating tasks.

Throughout the duration of a project, you should have regular check-ins to ensure everyone is on track. Holding a forum or team meeting to monitor progress periodically serves to make sure everyone is on the same page. Without these kinds of touch points, others may start to think that their colleagues aren’t pulling their weight or doing certain tasks in the right way, which can lead to resentment and demotivation.

Boost Morale & Develop Skills

If you find your team isn’t communicating effectively, it may be time to work on developing their team-building, problem-solving and communication skills. This can be done in a variety of ways through team building activities or team bonding events.

Team building activities can take many forms. It can be as simple as getting the team together to enjoy a meal, or more structured. For example, at KDM Events we offer a whole range of team building activities that are specifically designed to help develop certain skills in a group. These include treasure hunts, escape rooms, and outdoor pursuits.

Framing team building against the backdrop of a fun, relaxed, informal activity can work to help others let down their guard and breakdown any barriers that may have resulted from poor communication in the workplace.

Capitalise On Individual Strengths

In a team, everyone brings their own unique perspective and skillset to the table. As a leader, you should capitalise on the strengths of everyone in the group by delegating tasks based on them. Of course, there will probably always be tasks no one particularly loves doing but you should be balanced and fair in your distribution of roles and listen when someone makes a suggestion that may make things easier.

As well as this, each team member should be praised and rewarded when appropriate. Apparent favouritism can make others feel hard done by and lead to a breakdown in communication and motivation. Instead, build a balanced and fair method of recognising and rewarding excellent work and be consistent in your execution of it.

Improving Communication Within A Team

Half of the battle to improve communication within a team is recognising and addressing it. When left to fester, a breakdown in communication will only worsen and cause people to isolate themselves off from the wider team. Not only is this damaging to morale, it halts productivity and prevents teams from fulfilling their potential.

If you would like to organise team building activities for your team that help to build communication skills, problem-solving and working together, we can help. Simply contact us today to speak to one of our Event Managers, who will help you plan your activity from start to finish.

Posted in Team Building Blog

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