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Covid-19 Reviews News

Covid-19

Our procedures and commitment to running memorable yet safe events.

Updated Monday 7th February 2022

Since the permitted return of in-person events from 17th May 2021 onwards, we have seen a huge demand from companies seeking to gather and reconnect (or in many cases meet for the 1st time) their employees and teams – encompassing all manner of events from primarily outdoor events initially, to indoor and evening events as we entered the traditional months of Christmas Parties in December and now back to a broader & more normal range of events as 2022 is upon us.

With our Covid-secure policies in place and running smoothly over the past 9 months, we are so happy and pleased to be back doing the job that we love, delivering memorable events for our clients with consistently excellent and glowing feedback!

Whilst temporary measures were introduced by the Government between Wednesday 8th December & Thursday 27th January due to initial fears over the Omicron variant – Plan B – there have not been any guidelines or restrictions in place which prevent or limit events or gatherings from going ahead since July 2021 now, and we both hope & very much expect this to continue to be the case as we evolve as a society to “living with Covid”.

That being said, we recognise that a huge part of event planning is the “what if” question…

As we seek to offer maximum flexibility to our clients, during Summer 2021 we amended our Terms and Conditions on a permanent basis – so that if you have to postpone or cancel an event for any reason, then any amounts due or paid will be held as credit on account towards a rebooked event, to take place within 12 calendar months of your original event date.

However in the interests of balance and fairness to ourselves as a company and our staff, any postponements or cancellations within 21 days of the planned event date shall incur the following deductions from the amount of credit that can be used towards a rebooked event:

  • £200 for each member of event crew due to work on the event (we insist on paying our crew in full for short-notice cancellations)
  • A minimum administration charge of £250 (which may increase depending on the nature and complexity of your event), to compensate us for the huge amount of time that goes into rescheduling each postponed or cancelled event, not to mention the preparation work which has already taken place
  • Please note that in instances where we have brought in specialist 3rd party suppliers to deliver your event, no such credit on account can be guaranteed as this may be beyond our control

We fully expect both the ability to deliver and the strong demand for in-person events to continue as we head into a far brighter 2022, and very much look forward to assisting in delivering a memorable experience at your next event!